Our warmest congratulations to London Marriott Hotel County Hall and The Tea Makers of London on their new partnership!
When we first spoke with London Marriott Hotel County Hall about the tea experience, it was so inspiring to hear Alex and Darryl talk about how they wanted to elevate their guests’ tea experience at every touchpoint of the customer journey. They were looking for a premium tea brand that would reflect their own values and match the splendid historic setting of the hotel.
London Marriott Hotel County Hall is one of the most photographed hotels in the world, and offers amazing views of the London Eye and Houses of Parliament. Steeped in history, the listed building was first opened by King George V and Queen Mary in 1922. It was once the HQ of Greater London Council before becoming a luxury hotel in 1998. Boasting 206 rooms, 12 suites and 7 magnificent balcony suites, London Marriott County Hall is the largest hotel within the Marriott group in the UK.
“It’s an absolute pleasure working with the Exper-teas in Hospitality team at National Tea Day. I was really blown away to see their passion and dedication to the tea industry as a whole. I really appreciate their knowledge and inspiration when looking to create a truly world class tea experience tailored to our hotel. They took the time to understand our brand values and heritage when considering which tea brand is the best fit for us. We are delighted to announce that we will be serving an expertly curated tea selection from The Tea Makers of London. A luxury brand with a London provenance, they are a great match for London Marriott Hotel County Hall. We look forward to creating memorable tea experiences for our guests and the National Tea Day community of tea lovers.” Alexandra Stoican, Food & Beverage Sales Manager, London Marriott Hotel County Hall
Considering their historic London provenance, desire to source locally and requirement for a holistic and customised solution, we introduced them to The Tea Makers of London.
The Tea Makers of London is an award winning British tea brand with a focus on authentically produced speciality teas with exceptional flavours. Built on the team’s rich history and heritage of tea making, the company source their teas from the finest tea gardens and small scale artisan tea farmers around the world. With an exciting range of expertly curated teas and ability to customise their offering, they were the perfect match.
“London Marriott Hotel County Hall is one of the iconic venues in London with a rich history, heritage and impressive architecture with British charm. When National Tea Day presented us with the opportunity to partner with this quintessentially British venue, we immediately knew this is a match made in heaven. When we met with Alex and Darryl, they presented their vision for tea service for the hotel, and creating a great customer experience was at the heart of it. We knew as a company we are fully aligned in term of what they are looking to create. As a British luxury tea brand with the London provenance, our mission is to create an unforgettable tea experience with every cup, with our carefully curated teas, herbals and infusions. We are thrilled to be part of this journey together.” Sam Sameen, Founding Director, The Tea Makers of London
This beautiful partnership was 2 months in the making! Together we looked at every opportunity within their beautiful property to enhance their guest’s tea experience, from in-room to afternoon tea to banqueting. Many tea tastings, tea chats and stakeholder meetings later, a tea experience befitting the historic elegance of London Marriott Hotel County Hall awaits!
In the Library, the expertly designed tea menu offers guests a perfectly balanced selection of 14 fine loose leaf teas to compliment their Afternoon Tea service. Served in The Tea Makers of London stylish Zenshi glass teaware, guests can watch the full splendour of the tea leaves unfurl! The menu also includes a bespoke blend named County Hall, especially created by Sam, Founding Director at The Tea Makers of London.
In-room guests will be delighted by a beautiful range of luxury teabags. Biodegradable and triangular in shape they allow for the full flavour of the loose leaf tea to be conveniently enjoyed. The luxury teabag range also extends to dining, banqueting and self serve areas where the tea is displayed in elegant presentation boxes.
To compliment the in-house tea experience guests also have the option to take their favourite tea home with them! A bespoke gifting and retail solution for London Marriott Hotel County Hall has been developed within the reception area, including a tempting window display.
When considering a brand match, it’s so important to consider every aspect of the venue and a potential partner brand. With our Exper-teas in Hospitality consultancy service, National Tea Day takes an ultra tailored approach with each venue, ensuring a long and successful collaboration for the future.
If you would like advice with tea strategy to increase footfall and revenue for your venue contact us today and join our complimentary consultancy service, Exper-teas in Hospitality. Contact firstname.lastname@example.org